There may come a time when you need to cancel your driving test. Maybe something came up, or unexpected events have forced a change in plans. It is important to know that such happenings are totally normal, and there are ways through which you can manage these driving test cancellations. Here is an all-inclusive guide on how to swiftly navigate through driving test cancellations.
The Basics of Cancelling Details
You are permitted to cancel your driving test under unavoidable circumstances. However, there are rules that dictate how this can be done. You need to have ample time before the scheduled date for your cancellation to be approved.
Time Frame for Cancellations
Generally, you ought to provide at least three clear working days’ notice for the cancellation of a scheduled driving exam. If the notification is provided within the required time frame, you will not lose your test fee.
Cancellation on the Test Day
Note that cancelling a booking on the test day may mean losing your fee unless it falls under exceptional circumstances like bereavement or illness backed by a medical certificate.
The easiest way to cancel your driving test is using the online form provided on DVSA’s (Driver and Vehicle Standards Agency) website. Here, you will find a section dedicated to changes in booking as well as cancellations.
The Process after Cancelling
After successful cancellation of your driving test online or via phone, you will receive a refund (provided that applicable conditions are met). This should appear in your account within five to ten business days.
Cancelling During Weekends and Public Holidays
If the three-day cancellation notice falls on a weekend or public holiday, it will still be considered by DVSA as a valid cancellation with a full refund. Therefore, do not be discouraged from cancelling if the need arises during such times.
Change of Test Date
In case you are not totally sure about cancelling the test and want to change the date instead, it is also possible. As with cancellations, you need to give at least three clear working days’ notice before the initial test date.
What If There Is Bad Weather?
If conditions such as severe weather cause test cancellation on the test day, you will receive an email notifying you of this, and a new date will be provided for your test automatically.
What Happens If You Fail to Arrive?
If you fail to show up without prior notice, you will lose your test fee as well. However, in situations where the absence was caused by circumstances outside your control, like unforeseen illness or bereavement; you may apply to have your fee refunded.
Applying For Refunds
To apply for refunds due to exceptional circumstances that resulted in cancellation or no-show on test day, download and fill out application form DT1 from the DVSA website and send it via mail for consideration.
A Brief Summary
Cancelling a driving test does not have to be confusing. It is as simple as providing sufficient advance notice, preferably three clear working days before the scheduled test. But remember to provide proof if your last-minute cancellation falls under exceptional circumstances so as to safeguard your fee. Make use of the online services; they are easy and more efficient to use.